31 Skills Check(s)
If you wish, you can refine your search further by choosing a job or skills category:
Skills Check 01: Talking about the Principles of Care - pdf
Spoken communication | Care Worker, Administrator/Office Worker, Ancilliary Worker
Principles of care, quality, Common Induction Standards (CIS 2005)
Skills Check 02: Reading about the Principles of Care - pdf
Reading skills | Care Worker
Common Induction Standards (CIS 2005), principles of care, equality and diversity, confidentiality
Skills Check 03: The Organisation and the Role of the Worker - pdf
Spoken communication | Care Worker
Care partnership, General Social Care Council (GSCC) Codes of Practice
Skills Check 04: Health and Safety Responsibilities - pdf
Reading skills | Care Worker
Health and safety law, risk assessment
Skills Check 05: Effective Communication - pdf
Spoken communication | Senior Care Worker, Care Worker
Types of communication, barriers to communication and how to overcome them
Skills Check 06: Abuse and Neglect - pdf
Reading skills | Care Worker
Protecting vulnerable people, types of abuse and neglect, what to do about abuse and neglect
Skills Check 07: Develop as a Worker - pdf
Spoken communication | Care Worker
Learning to improve services, value of qualifications, ways to learn, help from supervisors to learn and develop
Skills Check 08: Safety Information - pdf
Reading skills | All job roles
Different kinds of safety signs, fire safety
Skills Check 09: Care Plans - pdf
Reading skills | Care Worker, Administrator/Office Worker
Personal care plans
Skills Check 10: Different Ways People Communicate Feelings - pdf
Spoken communication | All job roles
Reading facial expressions, body language, challenging behaviour, how to promote good communication
Skills Check 11: Policies & Procedures - pdf
Reading skills | Care Worker, Administrator/Office Worker
General use: requirement to know about policies and procedures, confidentiality
Domiciliary use: requirement to know about policies and procedures, accepting gifts and money
Skills Check 12: How to Deal with Complaints - pdf
Spoken communication | Care Worker, Administrator/Office Worker
General use: understanding complaints, responding to complaints from people who use services and from colleagues
Domiciliary use: understanding complaints, responding to complaints from people who use services and from relatives/carers
Skills Check 13: Filing Records - pdf
Reading skills | Administrator/Office Worker
Importance of up-to-date care records, filing records alphabetically
Skills Check 14: Reporting an Incident - pdf
Writing skills | Care Worker
How incident reports support communication in the care team, completing an incident report, how your organisation reports incidents
Skills Check 15: Making an Entry in the Communications Book - pdf
Writing skills | Care Worker
Communication between care workers, shift-handover, how to make an appropriate communications book entry
Skills Check 16: Write a Formal Letter - pdf
Writing skills | Care Worker
Writing a letter to a mail-order company on behalf of a person using services
Skills Check 17: Recording Information on Charts - pdf
Number skills | Senior Care Worker, Care Worker
Using charts and graphs to record fluid intake, weight, body temperature
Skills Check 18: Using Numbers in Care Work (A) - pdf
Number skills | Senior Care Worker, Care Worker
Administering vitamin supplement, ordering supplies, planning work, NVQ-qualified staff, activity planning
Skills Check 19: Using Numbers in Care Work (B) - pdf
Number skills | Senior Care Worker, Care Worker
Maintenance schedules, timesheets, administering medicine, calculating pay, shopping, diluting chemicals
Skills Check 20: Using Numbers in Office Work - pdf
Number skills | Administrator/Office Worker
Agency staff, petty cash, ordering supplies, calculating pay, meeting schedules, timesheets
Skills Check 21: Using Numbers in Ancillary Work - pdf
Number skills | Ancillary Worker
Planning work, ordering supplies, laundry work, shift hours, fridge temperatures, diluting chemicals
Skills Check 22: Briefing Colleagues on Policies and Procedures - pdf
Reading | Senior Care Worker
Requirement to disseminate information, complaints procedures, General Social Care Council (GSCC) Codes of Practice
Skills Check 23: Supervising Staff - pdf
Spoken communication | Senior Care Worker
Impact of supervision, supervision questions, building a rapport, giving feedback, disciplinary issues
Skills Check 24: Interacting with People from Other Cultures - pdf
Spoken communication | Senior Care Worker, Care Worker
Influence of culture on behaviour, problems in direct care related to cultural differences
Skills Check 25: Speaking Politely - pdf
Spoken communication | Senior Care Worker, Care Worker
Politeness and respect, using politeness to avoid misunderstandings, giving instructions politely to people who use services, making requests politely to supervisors, politeness in different cultures
Skills Check 26: Organising Staff Rotas - pdf
Number skills | Senior Care Worker
Calculating hours and costs of staff rotas
Skills Check 27: Following Travel Directions - pdf
Spoken communication | Care Worker
Giving directions, receiving directions, plotting route on street map
Skills Check 28: Supervision Notes - pdf
Writing | Senior Care Worker
Writing up staff comments made at supervision meeting
Skills Check 29: Responding to Concerns and Complaints - pdf
Spoken communication | Senior Care Worker
Why some people who use services find it difficult to complain, complaints policy and procedures, responding to complaints from people who use services
Skills Check 30: Reading Signs - pdf
Reading | Care Worker, Ancillary Worker
Signs giving domestic instructions, information, warnings